JSSI brings a new “fully integrated” brand to EBACE


Aftermarket maintenance specialist Jet Support Services International (JSSI; Booth A60) arrives at EBACE 2022 with two recently acquired maintenance tracking providers – SierraTrax and Traxxall – and a new “fully integrated” brand strategy for the company enlarged.

“We hosted the services under different brands,” said President and CEO Neil Book. “But now JSSI is a much broader brand, encompassing maintenance tracking, inventory management, MRO process control software and data services, in addition to our core business of hourly cost maintenance services. , and we are excited to announce our brand image in the future in the market.”

JSSI began its expansion in the middle of the last decade, establishing a parts and engine leasing business to complement its guaranteed hourly cost maintenance plans, before acquiring the business aircraft operating cost specialist Conklin & de Decker in 2018. It acquired SierraTrax in June and Traxxall in December. Both provide solutions for maintenance tracking, data analysis and records management.

Since the acquisitions, JSSI has “focused on the backend integration of these companies” and found little overlap between JSSI’s maintenance plan customers, Conklin & de Decker subscribers, and maintenance tracking services customers. maintenance.

“It opens up new entry points for operators we’ve never worked with,” Book said. “For example, we have the ability to monitor a customer’s maintenance forecast and can offer to supply parts at a discount.”

Meanwhile, JSSI’s core guaranteed-cost maintenance business continued to grow, with more than 2,000 business jets, or about 10% of the global fleet, now under contract, Book said. The parts and engine leasing business “crossed the $100 million revenue threshold” in 2021. JSSI has about 50 jet engines “of all makes and models” available for purchase. lease.

Given the number of aircraft under maintenance, the information JSSI collects on their hours flown and other operational metrics provides valuable data on fleet trends, and the story for the past two years has been ” remarkable growth in flight hours,” Book said. After 2019 saw “the highest report of hours flown per plane we’ve ever seen, we’ve seen dramatic growth in 2021,” he said. “It was just a remarkable year, which continued into 2022.” while a contraction was expected due to the war in Ukraine.

Regarding conflict-related sanctions, “we had 22 aircraft from which we suspended or discontinued services, where there is a direct link or a suspected link to Russian nationals,” Book said. “We want to be on the safe side of this, so we have taken a cautious approach to any aircraft that are or potentially will be on the sanctions list.”

The aircraft affected are primarily Gulfstreams, Bombardier Globals and other large-cabin long-haul jets.

The suspension of service also extends to JSSI’s spare parts business. “We’ve had a significant number of requests for parts from places where we don’t usually get them,” Book said. “Suddenly we have new operators in Moldova asking for parts, which we strongly suspect are related to companies headquartered in Russia and trying to use subsidiaries just outside Russian borders to buy parts. We are ending these discussions very proactively.

A sour spot on the books: JSSI’s “end-of-life solutions” program for acquiring and separating jets that have reached the end of their life. The unprecedented demand for lift means fewer jets end up scrapped.

“We typically acquire between 15 and 25 planes a year to strip and tear them down, and we don’t require a pre-purchase inspection because we’re not looking to fly the plane,” Book said. “Now we’re competing with people who intend to fly it, but they don’t even [their offer] subject to a pre-purchase inspection. Last year, we placed more than a hundred offers on [end-of-life] planes, and we only acquired two Citation Bravos.

“It says a lot that planes that were typically taken out of service are still flying,” Book continued. “So I think we’re seeing people doing things that don’t make economic sense.”


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