SAUGERTIES, NY – Police say a Verizon landline outage continued to affect area police and firefighters on Monday, and the company has yet to offer a concrete timeline for when the issue might be resolved. .
Saugerties Police Department Chief Joseph Sinagra said Monday morning that the outage – which affects callers who attempt to call police and fire departments using a 10-digit number in Ulster, Dutchess and Orange since Sunday afternoon – has been sporadic with service returning last night only to come back down Monday morning.
Sinagra said the outage did not affect his department’s ability to respond to emergency calls. He added that his officers are able to communicate using mobile data terminals and radio
He said the problem affected both mobile phone users trying to call the department’s 10-digit number and landline-to-landline communication.
Sinagra said authorities continue to encourage everyone to call 911 in an emergency.
He said police notified Verizon of the outage and the telecommunications company said it was working on a solution. He added that Verizon offered no further communication about when service will be fully restored.
A call to the Ulster County Emergency Services Department was not immediately returned.