Woman charged $ 700 after sitting in emergency waiting room for 7 hours, without treatment

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A woman said she was billed for a trip to the emergency room, even though she had not received any treatment.

Taylor Davis said she went to the emergency room at Emory Decatur Hospital in July with a head injury.

She sat in the waiting room for hours, but with no end in sight, she decided to leave.

“I sat there for seven hours. There’s no way I’m sitting in an emergency room… an emergency room for seven hours,” she said.

A few weeks later, a surprise arrived in his mailbox.

It was a hospital bill of almost $ 700.

“I haven’t had my vital signs, no one called my name. I haven’t been seen at all,” Davis said.

Davis said she was convinced it was a mistake.

“So I called them and she said it was hospital protocol even if you walk in and you aren’t seen. When you enter your social network, that’s it. You’re going to be charged anyway, ”she said.

She said she was told it was emergency room visitation fees or facility fees, as they are called in some cases.

It is often added to a person’s total hospital bill, so it may not be as noticeable as it is in this case.

An email sent to Davis from an Emory Healthcare Patient Financial Services employee states, “You are billed before being seen. Not for being seen.”

Davis said unfortunately she would think twice before stepping foot in an emergency, now that she knows what she can be accused of,

“I’m very reluctant to go to the hospital now. It’s kind of like the last resort now. Since they are able to bill you for random things, it doesn’t make me want to go. So that’s not good, ”Davis said.

Emory Healthcare sent the following statement:

“Emory Healthcare takes all patient concerns seriously and appreciates that they have been brought to our attention. Our teams are currently studying this issue and will follow up directly with the person. ”

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